This job is an exercise in humility. It has made me humble like no other experience I have ever had. Which sounds so stupid, but it is absolutely true. I have never been regarded with such open hostility on my entire life. It shocks me continually. I scribbled out a manifesto in a hormonal, teary rage…what you are about to read is the result.
The proper response to “Hello” is not “I AM JUST BROWSING!!!!!!”. The proper response to “Hello” is “Hello”. I lost control of my tongue today and when someone responded to my hello, with their I am just browsing, I shot back and I am just saying hello. Seriously. It is my job to say hello and to make my presence known. You can browse all you want, it doesn’t cost you a fucking penny to be polite.
Know your element. Do not come into my store and ask for a random discount. The price is what the price is. I do not control the prices, I do not make the prices. Please do not berate me for prices on items that you cannot afford…because here is a secret, I can’t afford them, either. No one is forcing you to come into my store. You know what our price point is. Don’t bother coming in if you expect to find garage sale bargains. There are sales, and I would love to tell you about them…but oh yeah, that’s right YOU WON’T LET ME SAY HELLO!!!
If you like something, just fucking try it on. Seriously. Again, it does not cost you money to try something on. It does not obligate you to purchase the item if you try it on. Just holding something up to you doesn’t give you an indication of how it will fit you. It just doesn’t. I will gladly open a dressing room for you.
Oh yeah, also? Don’t yell at me because so many people steal things that we have to lock and monitor our dressing rooms. I have worked here for a month, so again, not my fault. Do society a favor and raise children who won’t become adults who steal shit that isn’t theirs and perhaps this policy will change. In the mean time? Shut the hell up and chill out for the three seconds that it takes me to unlock the door.
If I ask you if you are doing alright in the dressing room, I am not rushing you. I am letting you know that I am around in case you need me to grab another size for you or call alterations, or give you an opinion on how something looks. Again, just doing my job.
If I tell you something looks good on you, it does. It does me absolutely no good to tell you that you look fabulous if you look like a potato on toothpicks or if those pants make your ass look like a billboard. You walking out of my store looking like ass on a plate does not establish a good relationship with my customers and it also guarantees that you will return what you bought and so the whole thing is an exercise in futility. So if I say that a color looks great on you, it does. If I tell you that the pants are too long and you need them altered, you do. If I say something is entirely too big, too small, wrong shape, bad cut etc etc, I am telling you the truth.
Which reminds me, please don’t bullshit me. If you don’t want to purchase something, you are armed with a very powerful word. It’s called “no”. No, this does not work for me. No, this is not in my budget. No, this isn’t what I had in mind. Please do not have me put items on hold that you have no intention of buying, just to avoid saying that you don’t want to buy them. It is a waste of time. You are not going to hurt my feelings by saying no. I say no all the time. It does hurt me to have that merchandise off the floor, when someone else might actually plan on buying it…but I can’t sell it because I have it on hold for you.
You are not better than I am. We have the same concerns. I have been where you are, being waited on. Being helped by a salesperson in a store. I too am worried about paying my bills and filling my gas tank and about the election. I am intelligent. I am funny. I am worth knowing. Because you are purchasing and I am selling, does not mean that you get to treat me as you wish. I am human. I am humbled to the point of embarassment to be in this position at my age. Be kind. I am fragile.
I will not take my day out on you, if you do not take your day out on me. I will do my best to make your time with me the best it can be. I am fun! Let me cheer you up! If you scream at me, it will absolutely ruin my day. Oh and also? Put away your damned cell phone, yakking on it while you throw all of my clothes on the dressing room floor, ignore questions at the register and treat me like a wart instead of a human is fucking rude.
I will be nice to you, try to do the same. We are all in this together.